The age of the real-time supply chain has finally arrived. Thanks to an emerging technology construct-the Internet-based "mega-portal"-companies can now connect instantaneously with suppliers, distributors, manufacturers, customers, and alliance partners around the world. On-line access to up-to-the-minute information enables companies to improve communication and project management across the entire supply chain, promote collaboration across departments, and enhance customer service and financial operations.
The results are stunning for example, a recent survey reports dramatic increases in revenues and customer retention and decreases in operating costs and product cycle times. Drawing from extensive primary research and best practice examples from a variety of pioneers in the field, the authors introduce the mega-portal concept, illustrate how it works, and show readers how to implement it in their own organizations.
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